CANCELLATION AND REFUND POLICY
They are valid for the following tours: Bolaños Island Overnight Stay & Day Tour, Mamey Island, Venas Azules & Portobelo, Panama City Tour & Panama Canal, Embera Community Day Trip, Monkey Island & Navigation in the Panama Canal, Aerial Tram & Sloth Sanctuary, Bayano Caves & Rio Tigre Kayak Tour, Panama City Bike Tour, Experience Life in the Jungle, Nativa Waterfall & los Cajones de Chame.
In general refunds will not be given when for the following situations:
•When guests choose not to take part in a day trip already purchased.
•Weather not to guests liking.
•When guests are not at the stated pickup location on time and miss their departure. In this situation we will only retain the deposit amount (which is paid to the driver) and we will help arrange another pickup for the guest (a new deposit will be required)
Other refund/cancellation policies:
•Refunds of deposit amounts will be given when a guest cancels their booking more than 72 hours prior the scheduled departure time (If the cancelation is made after 72 hours refund will not be made).
•If the reservation is made within the previous 72 hours before the tour, and the guest wants to cancel, the deposit paid would be lost.
•San Blas Dreams cancels a guest's trip or weather makes it unsafe to travel to the islands refunds will be given.
For the Gamboa Rainforest + Natura Labs & Sloth Sanctuary tour the cancellation and refund policy is as follows:
In general refunds will not be given when for the following situations:
•When guests choose not to take part in a day trip already purchased.
•Weather not to guests liking.
•When guests are not at the stated pickup location on time and miss their departure. In this situation we will only retain the deposit amount (which is paid to the driver) and we will help arrange another pickup for the guest (a new deposit will be required)
Other refund/cancellation policies:
•Refunds of deposit amounts will be given when a guest cancels their booking more than 7 Days prior the scheduled departure time (If the cancelation is made after 7 Days refund will not be made).
•If the reservation is made within the previous 7 Days before the tour, and the guest wants to cancel, the deposit paid would be lost.
•San Blas Dreams cancels a guest's trip or weather makes it unsafe to travel to the islands refunds will be given.
In general refunds will not be given when for the following situations:
•When guests choose not to take part in a day trip already purchased.
•Weather not to guests liking.
•When guests are not at the stated pickup location on time and miss their departure. In this situation we will only retain the deposit amount (which is paid to the driver) and we will help arrange another pickup for the guest (a new deposit will be required)
Other refund/cancellation policies:
•Refunds of deposit amounts will be given when a guest cancels their booking more than 72 hours prior the scheduled departure time (If the cancelation is made after 72 hours refund will not be made).
•If the reservation is made within the previous 72 hours before the tour, and the guest wants to cancel, the deposit paid would be lost.
•San Blas Dreams cancels a guest's trip or weather makes it unsafe to travel to the islands refunds will be given.
For the Gamboa Rainforest + Natura Labs & Sloth Sanctuary tour the cancellation and refund policy is as follows:
In general refunds will not be given when for the following situations:
•When guests choose not to take part in a day trip already purchased.
•Weather not to guests liking.
•When guests are not at the stated pickup location on time and miss their departure. In this situation we will only retain the deposit amount (which is paid to the driver) and we will help arrange another pickup for the guest (a new deposit will be required)
Other refund/cancellation policies:
•Refunds of deposit amounts will be given when a guest cancels their booking more than 7 Days prior the scheduled departure time (If the cancelation is made after 7 Days refund will not be made).
•If the reservation is made within the previous 7 Days before the tour, and the guest wants to cancel, the deposit paid would be lost.
•San Blas Dreams cancels a guest's trip or weather makes it unsafe to travel to the islands refunds will be given.
